Chatbots and conversational interfaces
The techniques to allow robots and devices to recognize and interpret the human language are becoming better and more extensive. This means that the business use of these techniques grows. What is the reason that conversational interfaces are so popular? There are several reasons, research has shown that one of the reasons is that people find this kind of interfaces (such as, for example, Siri) more personal and therefore more pleasant to use. In addition, it is also a solution for people who are not (well) able to type.
Machine Learning Company has now carried out several projects in which chatbots or other conversational interfaces were the outcome. Because of the experiences during these projects, we are now flawlessly aware of the possibilities and flaws of these techniques. Are you curious? Come in contact with us!