Customer profiling: identify customer groups and potential customers and translate them to concrete buyer persona’s, based on the available data from your organization combined with from public sources.
Recommendations: by finding patterns in the behavior of your customers, our algorithms are able to generate personal recommendations.
Conversational interfaces: make use of the latest technologies in the area of chatbots and voicebots in order to support your marketing, sales or customer services. With 24/7 availability, higher conversations versus lower costs can be achieved.
Customer satisfaction analysis: by analyzing customer satisfaction automatically, useful reports can be generated based on thousands of reviews in order to prevent that they are running away!
Smart credit management: predict what customers/organizations are more likely to become in the ‘danger zone’ and need specific attention, based on sources like historical payment behavior, news websites and others.
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