Within today’s business world, almost everything is done online, from sending quotes to exchanging data. All these different online operations will all need to be administered or controlled. Previously and currently, this kind of work is often done by employees. But what if these tasks could be taken out of your hands by an RPA system?

Meaning of RPA

RPA stands for Robotic Process Automation. To explain it simply: automating repetitive and monotonous operations by means of software scripts.
Without people really realising it, they are often faced with the same monotonous tasks. This often involves administrative tasks that are important within a company, but take up a lot of time. These are exactly the situations in which RPA can contribute. Because systems that take these monotonous tasks away from people can allow them to focus on other aspects that give them more energy.

Sectors that can benefit from RPA

RPA is not really linked to a sector, it is more linked to the type of work. So it is not really beneficial for a specific sector, but it is beneficial for companies that deal with a lot of administrative work. For instance, different processes take place within companies, such as communication or data exchange. To carry out this process, one or more employees will have to look at a report that comes out of this. After checking this report, they will have to decide whether certain actions are necessary or not. These actions can easily be automated by an RPA system. Other advantages RPA has to offer are:

  • Speed: Software is much faster than humans and can work 24/7.
  • Infrastructure remains intact: IT systems do not need to be replaced.
  • Low implementation time: RPA is relatively quick to implement, often within a few days.
  • Quality: A Software works on the basis of an operating system that defines the logic and business rules. Therefore, an RPA makes almost no mistakes unless there is a change in practice.
  • Flexibility: Software is perfectly capable of moving with peak periods, which makes it much easier for organisations to move with the hustle and bustle of a market.
  • Customer focus: RPA gives employees more time to focus on tasks that deliver real value. For example, understanding the customer’s need and emotion & having the space to respond to it flexibly.

The future of RPA

In the future, RPA and AI will increasingly mix with each other. This is also reflected in the RPA vendors that are already making great strides. The regular tasks, such as putting things in and out of a system and making a decision based on this is currently only limited to using RPA. In the future, RPA will mix a bit more with Artificial Intelligence, allowing it to think independently as well.

What makes the combination of RPA and ML so interesting?
Machine Learning Company, as several software companies, also provides RPA, primarily targeting companies that spend a lot of time and money on administrative work. MLC’s main objective is to differentiate itself from the other RPA vendors and provide additional added value. For instance, the Machine Learning Company director said, “What differentiates us from a standard RPA vendor is that we can combine RPA with Artificial Intelligence. So our software will not only be process-oriented but also combined with intelligence, allowing it to think independently.” Which means that besides saving a lot of time and costs, Machine Learning Company’s RPA can also think for itself about possible actions and is not just limited to fixed tasks without change.

What makes the combination of RPA and ML so interesting?

Machine Learning Company, as several software companies, also provides RPA, primarily targeting companies that spend a lot of time and money on administrative work. MLC’s main objective is to differentiate itself from the other RPA vendors and provide additional added value. For instance, the Machine Learning Company director said, “What differentiates us from a standard RPA vendor is that we can combine RPA with Artificial Intelligence. So our software will not only be process-oriented but also combined with intelligence, allowing it to think independently.” Which means that besides saving a lot of time and costs, Machine Learning Company’s RPA can also think for itself about possible actions and is not just limited to fixed tasks without change.